Account Support
Information
Email Clients:
When setting up your PC's email client
(Outlook, Thunderbird, Eudora), you will need
to supply the following information:
- POP server (SSL):
mail.rmtw.com
- SMTP server (SSL):
mail.rmtw.com
- POP username: <your full email
address>
- For example, sam@rmtw.com, or
mary@rmtw.com
- POP password: <your
password>
- SMTP authentication: your password
Webmail
If you check your mail using a POP3 mail client
(such as Outlook Express), it will download and
delete the mail from your WEBMAIL inbox. If you
want to be able to download the mail using POP3
and also leave it on the server so you can see
it with WEBMAIL, you will need to adjust the
settings in your POP3 client to tell it not to
delete mail after downloading.
Other:
For any issues concerning your wireless
connection, please send us email at
support@rabbitmeadows.com and we will attempt
to reply promptly (same or next business day).
For urgent issues, call our business number,
(509) 687-6612, anytime to report
service related items.
Note: Some updated versions of windows
XP now have 802.11x enabled by
default. This "new" default setting from MicroSoft can cause your new laptop to connect and hang with a
"validating" or "authorizing" forever the first time you connect.
Please see these screenshots for help disabling it.
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